Erica is a 23-year-old Goth girl who is just as perky as she is morbid. She has had a lot of tragedy in her life but she doesn’t let it get her down. Out of all the night shift workers, Erica is the smartest of the lot. She graduated with top honors from college with a degree in physical anthropology. She has become close friends with Tom and Joel despite Tom’s irrational fear of her.